Processing Time
Orders are typically processed within 1–3 business days.
Once your order has been processed and dispatched, you will receive a shipping confirmation with tracking information.
Estimated Delivery Time
Our estimated delivery times are:
United Kingdom: 6–10 business days
United States: 6–10 business days
Please note that delivery times are estimates and may occasionally be affected by factors outside our control, such as carrier delays, customs processing, public holidays or periods of high shipping demand.
Shipping Costs
We offer free shipping on all orders to the United Kingdom and United States.
There are no additional shipping charges at checkout.
Tracking Your Order
Once your order has been dispatched, you will receive tracking information so you can follow your shipment.
Please allow some time for tracking information to become available after your order has been handed over to the carrier.
Delayed or Lost Shipments
If your order has not arrived within the estimated delivery timeframe, or if you have any concerns regarding your shipment, please contact our customer support team.
We will be happy to check the status of your order and assist you further.
Email: contact@thearcticgear.com